Engage Portal takes the privacy of your information very seriously. Our Privacy Statement explains how and for what purposes we use the information that is collected about you. Please read this statement carefully. By submitting any personal information to us or by using any of the services that we offer, you are agreeing to be bound by this statement in respect of the information collected about you.

If you have any queries about the statement, please get in touch using the contact details set out below and we will do our best to answer your questions.

Email: privacy@engageportal.co.uk

Tel: 020 7644 xxxx

​By using this site, you agree that you consent to the use of your personal information by Engage Portal and our service providers, in accordance with the terms of our Privacy Statement (including for the purposes of updating our existing records about you).

Cookie Policy

Privacy Policy

Terms and Conditions

What are cookies?

When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.

What are cookies used for?

A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

So that you will not have to re-enter your details each time you visit the Site: and
To track how the Site is used and to improve and update our content.

What cookies does this Site place?

When you visit the Site, the following cookies may be placed on your computer:

• ASP.NET_SessionID – Session -  by the .NET framework to identify the same session whilst using the site.

Google Analytics Cookies:

• _utma – Persistent – used to track visitors and metrics incl first visit, last visit.
• _utmb – Session – calculates visit length, works with _utmc cookie.
• _utmc – Session – calculates visit length, works with _utmb cookie.
• _utmz – Lasts six months – Monitors visit origin and keywords generated in the visit plus geolocation data.

How to manage your cookie settings

You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies

Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser (your browser's help screen or manual should tell you how to do this). However, certain parts of the Website are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies. We do not use 'spyware', that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the website www.allaboutcookies.org/

Changes to the Cookies Policy

We can amend this Cookies Policy from time to time so you should check it regularly to ensure that you are familiar with its terms and any changes which are made.

Find out more in our Privacy Policy

This privacy policy explains how we use any personal information we, the portal software company, collect about you when you use this portal and our products.
This document was issued on 24^th April 2018.

Our privacy policy principles are

• We will never spam you with irrelevant emails
• You may opt out or in of our email communications at any time
• You have the right to remove any information we may hold on you
• Data is a liability and therefore should only be collected and processed when necessary

1 - Relevance

In line with our internal processes and systems, this portal is designed to comply with the following policies:

• UK Data Protection Act 1998
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)

The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.
If you are unsure about our compliance in your country, please contact our Data Privacy Practitioner. Contact details can be found in section 3 below.

2 - Who we are

Registered office: Engage Property Technology, 6 Hampstead West, 224 Iverson Road, London NW6 2HL

Company Registration Number: 10068137

VAT number: 252456116

Email: privacy@engageproptech.com

Write to:  Data Privacy Practitioner, Engage Property Technology 6 Hampstead West, 224 Iverson Road, London NW6 2HL

3 - What information do we collect about you and where is it stored?

When you login to our portals, we store the following information to enable your account to function properly and deliver the standard portal service:

• Personal information such as your name, address, password, phone number and email address and any image or avatar that you add to your profile;
• Preferences used in the portal such as favourited bus stations, tube lines, railway stations, offer types;
• When you use our service, we store information such as login history, account registration history, activity history; 
• We also store unique identifiers to any integrated third-party systems, such as your landlord’s property management system to help us to identify you and linked data that is presented in the portal;
• We use information from your device or browser such as IP address, location, device type, browser version.

4 - Where is your information kept?

Our portal user data is stored within the portals themselves and associated databases.

5 - How will we use the information about you?

The information we collect from portal users is collected to:

• Provide unique offers and discounts based on your locality (where this service is offered to you);
• Provide you with direct access to your account and data that we hold on you and your tenancy;
• Provide you with the ability to make online payments (where this service is offered to you);
• Enable you to communicate with your neighbours / other tenants / landlords (where this service is offered to you);
• Enable you to communicate with your client support team;
• Provide you with information about your household

5.1 How long do we hold onto personal information?

Our portals and associated user data are removed from our portal platform when accounts are terminated.

5.2 Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity.  We also use cookies to enable our portals to function correctly.

To learn more about cookies and how you can set your browser to not accept cookies or to remove cookies from your browser history, please visit www.aboutcookies.org and www.allaboutcookies.org. Please note, blocking cookies may prevent you from taking full advantage of the website or our portals.

To see which specific cookies are used on this website or our portals, please review our full cookie policy for more information.

6 - Access to your information and correction

If you provide us with your personal information, you have the following rights:

• To review the user information that you have supplied to us under the Data Protection Act 1998
• To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
• To request that your user information not be used to contact you
• To request that your user information be deleted from our records
• To exercise any of these rights, please contact privacy@engageproptech.com or write to us at:

Data Privacy Practitioner, Engage Property Technology, 6 Hampstead West, 224 Iverson Road, London NW6 2HL United Kingdom

We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

7 - Security

We are committed to ensuring that your information is secure. In order to, prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Ts and Cs are...